FAQ’s
Welcome to the Bellartini FAQs page! Here, you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you don’t see your question listed, feel free to contact us at support@bellartini.com – we’re happy to help!
Products
We use high-quality materials such as sterling silver, gold-plated brass, and premium gemstones. Each piece is designed with durability and comfort in mind to ensure lasting beauty. Specific material details are listed on each product page.
Yes, many of our pieces are crafted with materials that are safe for sensitive skin. Look for the "hypoallergenic" label on our product descriptions or reach out to us for more information.
To maintain the brilliance of your Bellartini pieces, we recommend storing them in a dry, cool place and avoiding exposure to water, harsh chemicals, and perfumes. Clean your jewelry gently with a soft cloth to keep it looking its best.
Ordering
Browse our collection, select your desired items, and click "Add to Cart." Once you’re ready, proceed to checkout to complete your purchase.
We can modify or cancel orders within 24 hours of purchase. Please contact our support team as soon as possible at *support@bellartini.com*.
Shipping
We currently ship to the United States and Canada.
Enjoy free shipping to anywhere in USA and Canada. We will get your order ready and send it out within 1-2 business days.
You’ll get an email with the tracking number once your order is on its way
Most in-stock items will arrive 7-15 business days. At Bellartini, we take pride in offering exclusive, made-to-order pieces, and while we strive to ensure prompt delivery, please note that orders may take up to 21 business days to arrive if the item is in limited stock or crafted upon demand."
Please note that shipping windows are estimates and delivery dates cannot always be guaranteed.
Shipping costs are calculated at checkout based on your location and order size. Free standard shipping is available for orders over $35.
Once your order is shipped, you’ll receive a tracking number via email. Use this to track your delivery online.
Returns and Exchanges
We accept returns within 5 days of delivery for unworn items in their original packaging. To initiate a return, contact our support team with your order details at support@bellartini.com
Email us with your order number and the reason for the return or exchange. Our team will guide you through the process. Please unpack and inspect your order immediately upon receipt. Any and all claims must be reported to Bellartini within five (5) business days without exception.
Custom or engraved items are non-refundable unless they arrive damaged or defective.
Warranty
At Bellartini, our goal is to provide high-quality goods and products. Accordingly, we warrant that our items will meet their specifications and be free from defects in materials and workmanship at the time of delivery. Please unpack and inspect your order immediately upon receipt. Any and all claims must be reported to Bellartini within five (5) business days without exception.
Bellartini is not responsible for lost or damaged items after a purchase has been made or delivery has been accepted.
Payment
Please include here all payments methods we have in the bellartini page.
Absolutely! We use advanced encryption and secure payment gateways to protect your information.
Have Questions?
If you have any additional questions, feel free to contact us at:
Email: support@bellartini.com
Thank you for choosing Bellartini! We’re here to help you shine.